Terms of Service

Last Updated: July 6, 2026

Welcome to Skin Elixir Skincare. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

You must be at least 16 years old or have the permission of a parent or legal guardian to purchase products from our website.

2. Products

SkinElixir offers luxury skincare products formulated with high-quality ingredients. Product descriptions, ingredient lists, and images are provided as accurately as possible. Due to differences in lighting and screen settings, actual product appearance may vary slightly.

3. Product Use

Our products are intended for external use only unless otherwise stated.

Customers are responsible for:

• Reading ingredient lists before use.

• Performing a patch test before applying any product.

• Discontinuing use if irritation occurs.

• Consulting a healthcare professional if pregnant, nursing, or under medical care.

SkinElixir does not guarantee specific skincare results, as individual skin types and conditions vary.

4. Medical Disclaimer

The information provided on this website is for educational and cosmetic purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Statements regarding our products have not necessarily been evaluated by regulatory authorities in every country where our products are sold.

5. Orders

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Correct pricing or listing errors.

• Cancel orders suspected of fraud or unauthorized activity.

If an order is cancelled after payment, a full refund will be issued.

6. Pricing

All prices are listed in the currency displayed on the website and may change without prior notice. (mostly usd)

Customers are responsible for any applicable taxes, customs duties, import fees, or government charges imposed by their country.

7. Payment

We accept approved payment methods displayed during checkout.

Orders will not be processed until payment has been successfully received.

8. Shipping

SkinElixir ships both regionally within the Caribbean and internationally.

Estimated delivery times are provided as guidelines only and are not guaranteed.

Customers are responsible for:

• Providing accurate shipping information.

• Any customs fees, import duties, VAT, or taxes imposed by their country.

• Any additional carrier charges after shipment.

SkinElixir is not responsible for delays caused by customs processing, weather events, postal disruptions, or courier services.

9. Returns and Refunds

Due to the hygienic nature of skincare products, all sales are final unless:

• The incorrect product was shipped.

• The product arrived damaged.

• The product is defective upon arrival.

Claims must be submitted within 48 hours of delivery and include photographs of the product and packaging.

Approved refunds will be issued to the original payment method.

10. Subscription Services

If SkinElixir introduces subscription services in the future, additional terms governing recurring billing, cancellation, and renewal will apply.

11. Intellectual Property

All content on this website, including:

• Product names

• Branding

• Logos

• Images

• Videos

• Packaging designs

• Product descriptions

• Educational materials

• Website design

is the exclusive property of SkinElixir Skincare and may not be copied, reproduced, distributed, or used without prior written permission.

12. User Conduct

Users agree not to:

• Use the website unlawfully.

• Attempt to interfere with website security.

• Upload malicious software.

• Copy or exploit website content.

• Submit false or misleading information.

13. Limitation of Liability

To the fullest extent permitted by law, SkinElixir shall not be liable for:

• Allergic reactions resulting from failure to review ingredients.

• Misuse of products.

• Indirect, incidental, or consequential damages.

• Shipping delays beyond our control.

• Losses arising from customs inspections or import restrictions.

Our maximum liability shall not exceed the amount paid for the product purchased.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms shall be governed by the laws of Saint Lucia without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through the appropriate courts of Saint Lucia unless otherwise required by applicable consumer protection laws.

16. Changes to These Terms

SkinElixir reserves the right to modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of our website following any changes constitutes acceptance of the updated Terms.

17. Contact Information

Skin Elixir Skincare

Email: seordersfulfillment@gmail.com 

Phone: +1 (758) 724-9388

Castries, Saint Lucia

For questions regarding these Terms of Service, please contact us using the information above.